FAQ

  • Please book your appointments in advance by booking online or calling anytime during the day. There are a small number of appointments saved each day for emergency visits (earaches, fevers, sore throats, etc) that you can call for at 8:30am. If you are not calling for an emergency appointment, please call after 9:30am for non-urgent matters.

  • - Please come wearing a disposible mask

    - Only the patient is allowed in the office (caregivers and parents please ask the staff for instructions)

    - Only enter the office at your scheduled appointment time, if you are early please wait in the store or your car

    - Please use the hand sanitizer in the waiting room upon arrival

    - Occupancy limit for our waiting room is 6 people

  • Dr. De Jager:
    Monday (morning only), Tuesday (virtual afternoon), Wednesday (all day in office), Thursday (off), and Friday (all day in office)

    Dr. Carkner:
    Monday, Wednesday, Thursday, Friday

    Dr. Sundvick:
    Monday, Wednesday

    Dr. Clutterham/Dr. Mudie:
    Monday, Tuesday, Thursday, Friday

    Dr. Amyree:
    Tuesday (virtual morning and in office afternoon), and Friday (virtual morning and in office afternoon)

  • Approximately up to 6 months in advance. Please note that some doctors soonest appointment is 6-8 weeks away. Please book in advance.

  • Please plan in advance and book your appointment well before your prescription is running out. Prescriptions will NOT be renewed over the telephone or by your pharmacy faxing us. All patients must book an appointment with their doctor (via telehealth) to renew their prescription.

  • Our office is not a walk-in clinic nor do we accept walk-ins of our own patients. Please call the office to make an appointment, even to pick up or drop off anything. Please refer to our arrival instructions.

  • Please inform the staff when you book your appointment that you have a form to be filled out by your doctor. Please fill in your portion of the form, including signature prior to handing in your form. The cost to complete forms is not covered by MSP; therefore, please show the front desk your form prior to seeing the doctor.

  • Please make an appointment with your family doctor.

  • Please make an appointment with your family doctor.

  • We do apologize, unfortunately we are not accepting patients nor do we have a waitlist. The Fraser Northwest Division of Family Practice does have a waitlist for patients in need of a family doctor, it can be found here

  • The referrals desk promptly sends those appointment requests as soon as your family doctor gives it to them. Often we have to wait for the hospital or specialist to contact us with the appointment. When we receive the appointment we will contact you as soon as possible. Please make sure your contact information is updated (use the form on this page to update it) in order to avoid any delays. If you have not heard from us in 4 weeks, please call and check with us on the status.

  • Unfortunately we do not offer Wi-Fi in our office.

  • Yes, some services are not covered by the provincial Medical Service Plan and require payment. These include:

    - Treatment of cosmetic skin lesion

    - Physicals, or visits for assessment of a fit patient form work or school

    - Forms

    - Notes

    - Some driver medical forms (yellow border)

    Our price list for uninsured services is as follows:

    (subject to change depending on physician discretion)

    - Doctor's Note $20.00

    - One Page Form $50.00

    - Two + Page Form $75.00

    - School Physical Form $85.00

    - Driver's Physical Form $200.00 (Yellow Lined Form 78 years and younger)

    - Driver's Physical Form $60.00 (Yellow Lined Form 79 years and older)

    - Driver's Physical Form $0.00 (Blue Lined Form- Covered by MSP)

    - Disability Tax Credit Form $100.00

    - Office / Telehealth Visit (No MSP Coverage) $90.00

    - Joint Injection $20.00

    - Wart Treatment $50.00

    - Excision (Cosmetic or not covered by MSP) 1st Location $175.00

    - Excision (Cosmetic or not covered by MSP) 2nd Location $75.00

    We ONLY accept cash, cheque or e-transfers (pay@goodhealthmd.ca)

  • Yes

  • First, please contact the Travel Clinic at: 1-888-288-8682 or http://www.tmvc.com

    For further information please make an appointment with your family doctor.

  • We ONLY accept cash, cheque and e-transfer (pay@goodhealthmd.ca).

  • The doctors do make a diligent effort to stay on time and the staff promptly fills the rooms when they are emptied. Unfortunately some patients require extra time due to circumstances. We do apologize for any inconvenience, but appreciate your understanding. If you are waiting for the doctor to call you or arrive on your screen for telehealth, please be patient, we have not forgotten about you.